Effective Date: 27 September 2024
Company Name: PIXEL PRO S.R.O.
Address: London, United Kingdom
Date of Incorporation: 27 September 2024

Welcome to PIXEL PRO S.R.O.. These Terms and Conditions outline the rules and regulations for using and purchasing software through our website. By accessing this website and purchasing our software products, you agree to these terms in full. Do not continue to use PIXEL PRO S.R.O.’s website if you do not agree to all of the terms and conditions outlined on this page.

1. Definitions

  • “Company” refers to PIXEL PRO S.R.O..
  • “Website” refers to byteforgestudios.com
  • “Customer,” “User,” or “You” refers to any individual or entity purchasing or using software from PIXEL PRO S.R.O..
  • “Software” refers to any product, theme, plugin, or other digital item offered by PIXEL PRO S.R.O. for sale or download.

2. Eligibility

To purchase software from PIXEL PRO S.R.O., you must be at least 18 years old or have reached the age of legal majority in your jurisdiction. By making a purchase, you represent and warrant that you meet these requirements.

3. License Grant and Usage

Upon purchasing a software license, PIXEL PRO S.R.O. grants you a non-exclusive, non-transferable, limited license to download, install, and use the software in accordance with the license type purchased:

  • Personal License: Permits use on a single website or domain.
  • Business License: Permits use on multiple websites owned by the Customer.
  • Developer License: Permits use on an unlimited number of client or personal websites.

3.1. Restrictions

Unless explicitly authorized, you agree not to:

  • Resell, redistribute, or sublicense the software in any form.
  • Modify, reverse-engineer, decompile, or disassemble the software.
  • Use the software in any manner that could harm PIXEL PRO S.R.O. or its licensors.

4. Payments and Pricing

All payments for our software products are securely handled through Stripe. Payment for software must be made in full before access to download or license activation. PIXEL PRO S.R.O. does not store any payment information, as all transactions are processed through Stripe’s secure payment gateway.

4.1. Taxes

Customers are responsible for any applicable local, state, or federal taxes that may apply to their purchases.

5. Refunds and Cancellations

PIXEL PRO S.R.O. offers a 30-day grace period for all software purchases, during which a full refund may be requested for any reason. If, within 30 days of purchase, you are unsatisfied with your product, you may request a full refund.

5.1. Refund Process

To request a refund, please contact our support team within 30 days of purchase. Refunds will only be processed if requested within this period. We aim to process all refunds within 5–7 business days upon receipt of the request.

6. Support Services

PIXEL PRO S.R.O. provides limited support for purchased software products, including installation guidance and troubleshooting for any errors or bugs. Support is available for a period of six months from the date of purchase, with options for extended support at an additional fee.

6.1. Limitations of Support

Our support team will not provide customizations or modifications beyond the software’s intended use. For custom requirements, we offer additional consulting services.

7. Intellectual Property

All software, content, and materials provided on the website are the intellectual property of PIXEL PRO S.R.O. or its licensors. Unauthorized use of our content or software is strictly prohibited and may result in legal action.

8. Disclaimer of Warranties

PIXEL PRO S.R.O. provides its software “as is” and “as available,” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the software will meet your requirements, be available without interruption, or be error-free.

9. Limitation of Liability

In no event shall PIXEL PRO S.R.O. be liable for any indirect, incidental, special, or consequential damages arising from your use of our software, including but not limited to data loss, business interruption, or financial loss. PIXEL PRO S.R.O.’s total liability for any claim arising out of or relating to these Terms shall not exceed the amount paid for the software.

10. Modifications and Updates

PIXEL PRO S.R.O. reserves the right to modify or discontinue software products and these Terms and Conditions at any time. Customers will be notified of any significant changes to the Terms. Continued use of our software after such modifications indicates acceptance of the revised terms.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising out of or related to these Terms and Conditions shall be resolved in the courts of London, United Kingdom.

12. Termination

PIXEL PRO S.R.O. reserves the right to terminate any license or account without notice if you breach these Terms and Conditions. Upon termination, you must cease all use of the software and delete any copies from your systems.

13. Contact Information

If you have questions or require further information regarding these Terms and Conditions, please contact us at:

PIXEL PRO S.R.O.
London, United Kingdom
Email: office@pixelprosk.net | byteforgestudiosltd@gmail.com
Phone: +44 7878779735

By purchasing and using our software, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.